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A B2B distributor answers support questions with citations
A distributor with a deep catalogue and dense documentation, using AACSearch for search plus cited AI answers that deflect support tickets.
- Products, part numbers and docs in one index
- Search
- Cited, over the product and support content
- AI answers
- Repetitive questions deflected to the assistant
- Support load
The assistant answers from our own content and shows where the answer came from. That is the part our buyers trust.
Team lead — Product data
This is a template story. Replace the name, metrics and quote with a real, consenting customer before publishing — per the repo rule against invented customer numbers.
Weitere Storys
A mid-size fashion retailer
A catalogue of tens of thousands of SKUs where sizes and colours live as separate offers, migrated from the built-in site search to AACSearch.
A DIY and home-improvement chainA large catalogue of parts and tools where compatibility and stock matter, using AACSearch for facets and zero-result rescue.
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