Legal documents
Terms, offer, privacy and data-protection documents for customers in Russia and the EU, with company details.
Russia
- Публичная оферта на оказание услуг AACSearchДоговор-оферта: предмет, тарифы, порядок оплаты, автопродление подписки и его отмена, сроки оказания услуг, возврат денежных средств, ответственность и реквизиты исполнителя.
- Оплата, получение услуги и возвратКак оплатить AACSearch картой или по счёту, как и когда предоставляется доступ, как работает автопродление и как вернуть деньги.
- Политика обработки персональных данныхПолитика оператора в отношении обработки персональных данных по 152-ФЗ: цели, правовые основания, категории данных, сроки, передача, локализация, права субъектов и порядок обращений.
- Согласие на обработку персональных данныхТекст согласия на обработку персональных данных, которое даётся отдельной отметкой при регистрации, оплате или подписке на рассылку.
European Union
- Legal Notice (Impressum)Provider identification under Art. 5 of the E-Commerce Directive and §5 DDG: name, address, representative, register, VAT ID and contact.
- Privacy PolicyHow AACSearch processes personal data as a controller under the GDPR: purposes and legal bases, recipients, international transfers, retention, your rights and how to contact us.
- Cookie PolicyWhich cookies and browser storage AACSearch and its embeddable widget use, why, for how long, and how to change your consent.
- Data Processing Agreement (DPA)Art. 28 GDPR processor terms for AACSearch customers: instructions, confidentiality, security measures, sub-processors, assistance, breach notification, deletion, audits and transfers.
- Sub-processorsThird parties that process personal data for AACSearch, what they do, where, and under which transfer safeguard. Changes are announced 30 days in advance.
- AI TransparencyHow the AACSearch AI assistant works, what it is labelled as, how answers are generated and marked, its limits, and the obligations under Art. 50 of the EU AI Act.
- Data Portability and Switching (EU Data Act)How to export your data and switch provider: notice period, transition, export formats, retrieval period, no switching fees, and where your data is hosted (Data Act Arts. 23–30).
- Digital Services Act InformationPoints of contact for authorities and users, how to report illegal content, how we handle notices and restrictions, under Regulation (EU) 2022/2065.
- Accessibility StatementAccessibility of the AACSearch website and embeddable widget: the standard we target (WCAG 2.1 AA / EN 301 549), current status, known limitations and how to report a barrier.
All customers
Company details
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