Documentation & developer portals

Answers from your docs, with the line they came from.

Developers paste error messages, function names and half-remembered concepts. AACSearch crawls your docs, splits them into sections, and answers with citations — never with an endpoint that doesn't exist.

Queries plain keyword search gets wrong

ECONNRESET socket hang uperror messagehow to paginate list endpointhow-towebhook signature verifyconceptcreateClient optionscode symbolv2 vs v3 authversions

Where search loses customers today

Whole-page results

Search returns a 5,000-word page; the answer is in one paragraph somewhere in the middle.

Versions mixed up

Results from an old API version rank above the current one.

Hallucinated answers

Generic chatbots invent parameters and endpoints. One wrong answer costs more than ten missing ones.

Tickets for documented things

Support answers questions the docs already cover, because search didn't surface them.

How AACSearch solves it, layer by layer

Each card names the capability behind it. Items marked “in development” are designed and scheduled, not live yet.

Finds the right item from the first letters — typos, synonyms, filters, meaning.

DocSearch crawler

Crawls the docs site, splits pages by headings into sections with anchors and hierarchy.

Hybrid search

Keyword precision for code symbols plus semantic matching for concepts.

Version facets

Filter and boost by product version and section.

Widens the basket: similar, frequently together, personal.

Related pages

“More like this” for a doc page by embedding similarity.

Answers questions a filter can't, citing your own catalogue and docs.

Cited answers

Answers built only from retrieved sections, each claim linked to the source; refuses when the docs don't cover the question.

Safety

Retrieved text is scanned for prompt-injection patterns; answers are checked for grounding in the context.

Answer quality loop

Thumbs up/down on answers and a golden question set scored with nDCG and MRR to track quality over time.

Learns how items, queries and topics connect — and leads the visitor to the goal.

Concept map

Will extract concepts and their relations from the docs and answer broad questions (“how does auth work end to end?”) across many pages.

One visitor, from first query to goal

What the visitor does on the left, what AACSearch does on the right.

  1. 1

    Error

    Pastes an error message.

    Finds the troubleshooting section that mentions it, not the whole page.

    Semantic and hybrid search
  2. 2

    Ask

    Asks how to verify webhook signatures.

    Answers with a code snippet from the docs and links to the section.

    AI answers with citations
  3. 3

    Go wide

    Asks how authentication works end to end.

    Summarises across several pages using the concept map.

    GraphRAG· in development

Your first two weeks

A typical rollout for this industry. Most teams are live on day one and spend the rest of the time measuring and tuning.

  1. Day 1

    Crawl the docs by section.

  2. Day 2

    Embed search and the assistant in the docs site.

  3. Week 1

    Build a golden set from support questions; review unanswered ones.

  4. Week 2

    Compare ticket volume with the month before.

What to measure

The numbers to judge a rollout by. Compare them with an A/B split or a before/after window on the same traffic.

Ticket deflection
Support tickets per active user; should fall as answers improve.
Answer helpfulness
Share of thumbs-up on assistant answers.
nDCG on golden questions
A fixed question set, scored after every change to the docs or ranking.

Connects to

  • Sitemap / DocSearch crawl
  • Markdown / JSON upload
  • REST API
  • Embed widget

Capabilities used

Coming next

Questions

Search for Documentation & SaaS, live this week

Connect a feed or a site, embed one script, and measure the difference on your own traffic.